What can Daylogue support help with?
Daylogue support can help with account access, subscriptions, billing paths, device permissions, notifications, syncing, privacy requests, and questions about how product features work. For the fastest answer, include the device, app or browser version, and the step where something changed.
Do I need to send my journal entries to get help?
No. Support should not need the words in your journal, your password, your recovery key, or a full payment card number. Describe the screen or error instead. If you attach a screenshot, crop out private writing, names, and account details first.
What does No AI mode stop?
It stops newly submitted content from being sent to Daylogue's AI and voice services on supported platforms. It is not local-only: entries still sync to and are stored by Daylogue. Manual journaling, curated prompts, structured check-ins, calendar history, and manual tags remain. Rules-based patterns are controlled separately, use eligible accepted manual tags and structured fields, and omit sensitive tags.
How do I contact Daylogue support?
Email support@daylogue.io or use the Daylogue contact form. Put the main issue in the subject line and send one clear message with the device, approximate time, and what you expected to happen.
Where do I manage an App Store subscription?
Open Settings on your iPhone, tap your name, then tap Subscriptions and choose Daylogue. Apple controls App Store payment methods, renewal dates, cancellations, and refund decisions.
Is Daylogue support a mental health crisis service?
No. Daylogue support handles product and account questions. Daylogue is not therapy and is not a replacement for professional care. In the United States, call or text 988 for crisis support. If there is immediate danger, call local emergency services.